Volume

• Deposits

  A €20.70 non-refundable deposit is required to book. It comes off the total you pay on the day.

• Lateness

  Arrive on time. Over 10 minutes late is a €10 late fee. Over 15 minutes and the appointment may be cancelled, the deposit lost, and you'll need to rebook.

• Cancellations

  Cancel within 24 hours of your appointment and a €15 fee is charged to the card on file. No-shows are charged the remaining balance of the booked set.

• Rescheduling

  Rescheduling within 24 hours carries a €10 fee. Deposits are valid for rescheduling within one month. Beyond that a new deposit is needed.

• December

  December is the busiest period of the year. Appointments cancelled or rescheduled within 48 hours are charged the remaining balance.

• Patch tests

  Book a patch test at least 3 to 5 days before your appointment. Without one we can't be held liable for an allergic reaction.

• Refills

  Refills are for 2 to 3 weeks after a full set. With less than 40% of your lashes left you'll be charged for a full set.

• On the day

  Come with no makeup and lashes clean of mascara and strip-lash glue. Oils stop the adhesive curing properly.

• Payment

  Please be prepared to pay the balance in exact cash on the day.

• Premium slots

  Before 9am, after 7pm, off-calendar and bank-holiday appointments carry a €20 supplement. The 24th, 26th and 31st of December carry €15.

• Coming alone

  Please attend on your own where you can. A plus-one will be asked to wait at reception.

You'll be asked to accept these before you pay.